Professional Credentials Are Ideal
Your representative ideally must have at least one of three credentials. Either a CPA (certified public accountant), EA (enrolled agent), or attorney. However they must also possess the accounting, tax skills, and representation experience, necessary to be effective. Someone who has passed the CPA exam or the Enrolled Agents exam will have shown that they have the technical ability. Many ex: IRS collection division employees are given the EA (enrolled agent) title when they leave the IRS, without having taken the exam! I would not hire such a person or an attorney unless they can show you they have done a large volume of tax returns and representation cases, to overcome their not having passed the exam. Remember this must be true for the person who will be doing the actual case work and negotiations. There will always be a licensed person “supervising” the case, otherwise they won’t be able to negotiate in your behalf. What I am saying, is that the person doing the tax work, filing out the IRS forms, being responsible for due dates, etc. must possess the above credentials. Do not short change yourself!
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